We are more polarised/divided than we ever have been before in History.
We aren’t listening to eachother.
Our choices are based on what we believe.
Partly due to technology
1/3 of American teens send more than 100 texts a day
Kids communicated through screens.
Is there any 21st century skill that is more important than
holding a conversation with people?
There is no way to show you are paying attention unless you are paying
attention.
Most of us don’t listen with the intent to understand, we listen with
the intent to reply –Steven Colby
Prepare to be amazed.
1)
Don’t multitask//be present
2) Don’t
pontificate
3) Use
open ended questions
4) Go
with the flow
5) If
you don’t know, say that you don’t know
6) Don’t
equate your experience with theirs (it is not about you)
7) Try not to repeat yourselves
8) Stay
out of the weeds
9) Listen (Number one most
important skill)
10)
Be brief
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